How long does it take for home delivery?

It will take about 7 working days.

I haven’t received a dispatch email/email confirmation?

Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain sayeezy.com/ to your safe senders list.

Do you deliver on Weekend?

No, our courier company do not offer the service to deliver on weekends currently but you can order on the weekends.

Can someone else sign for my delivery?

Yes, it does not have to be the addressee. The signature is electronically logged for security reasons. Any signature at the address will be accepted as proof of delivery.

Is it safe to order online?

Yes, we use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are encoded so they can only be read on the secure server. This information is authenticated to ensure it only gets sent to this secure server and is checked to make sure it has not been tampered with during transfer.Security checks are also made on all transactions, to ensure the authenticity of each card payment.More about safely buying online

Which credit cards do you accept?

We currently accept the following credit cards on www.sayeezy.com/, in our retail stores and on telephone orders – Mastercard, VISA, Switch/Maestro, Visa Debit, Delta and Electron.

What currencies can I use?

We only accept Saudi riyal (SAR) at the moment.

How do I apply a promotional code?

You can add a valid promotion code on the cart page.

Can I use a different payment method?

Yes. You can use PayPal to pay for goods. We do not accept cheque or store cards.

Where is my order?

Most of our deliveries are sent via Zajil and we will send you an automated email with the tracking number of your order. You can also find the tracking number on your order in My Account

Where do I find the phone number for one of your branches?

You can find our contact details on contact us page.

How can I make a complaint?

In the rare occasion we make a mistake we are more than happy to take all customer feedback. There is always room for improvement. Contact Us